If you are facing issues with the partner app or web platforms, please read on to try some common solutions or contact us with the issue you are facing. If you have a Relationship Manager assigned, you may report your issues to them.
Before reporting an issue to us, here are a few points which could help you resolve the issue on your own:
If none of these solutions work, reach out to your relationship manager, who will escalate the issue to the appropriate team. Alternatively, you can write to firstname.lastname@example.org with your registered mobile number, email address and with screenshots of the issue for us to resolve it at the earliest.